Verint Wins Multiple Industry Awards for Delivering Excellence in Knowledge Management

Verint, The Customer Engagement Company, announced that Verint Knowledge Management has been recognized by KMWorld for four industry awards over the past year.* KMWorld has more than 25 years of market coverage experience and is a premier resource for actionable advice and real direction on solutions and strategies in knowledge, content, document and information management.

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“We are proud to be recognized as a leader in knowledge management by KMWorld readers and judges”

  • 2021 KMWorld Readers’ Choice Awards: KMWorld readers selected the market’s top knowledge management (KM) technology products and services across 14 categories. Verint Text Analytics was named a winner in the Best Text Analytics and Natural Language Processing category.
  • KMWorld Trend-Setting Products of 2021: Verint Customer Engagement Cloud Platform is among the solutions recognized by KMWorld for helping organizations share knowledge efficiently, make better decisions, enable compliance, effectively support employees, and communicate seamlessly with customers.
  • KMWorld AI50: The Companies Empowering Intelligent Knowledge Management 2021: Verint was included in the annual KMWorld AI 50 list of innovative knowledge management vendors that are incorporating AI and cognitive computing technologies into their offerings.
  • KMWorld 100 Companies That Matter in Knowledge Management 2021: KMWorld recognized Verint as a company that provides value by transforming information into insight.

“We are proud to be recognized as a leader in knowledge management by KMWorld readers and judges,” says Verint’s Heather Richards, vice president, go-to-market strategy, digital-first engagement. “Powered by AI, Verint’s KM is foundational to digital-first engagement, driving automation across the customer journey and enabling a hybrid workforce with consistent, contextual information.”

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