Customer Experience

In a move to meet the growing demand for its augmented-AI platform, Crescendo, the pioneer behind the first augmented-AI customer…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

 QuestionPro, a global leader in online survey and research services announces it has acquired Tactix, a video research platform…

commercetools, a global commerce company and the market leader in composable commerce, introduced commercetools Compilations, a…

Foundever®, a global leader in the customer experience (CX) industry, has been recognized as a Leader by the Everest Group in its…

LivePerson has introduced the LivePerson Community, a dynamic new hub designed to connect its global customers, fostering…

In an exciting development for customer engagement, Twilio has announced a collaboration with OpenAI to integrate the new Realtime…

At the Opticon London event, Optimizely, a prominent digital experience platform (DXP) provider, introduced its latest offering,…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the launch of a…

On October 1, 2024, Qualtrics, the pioneer of the experience management (XM) category, strengthened its partnership with Lumen, a…