MarTech360’S Weekly News Roundup With Salesforce, Reddit, Adludio, Recurly, Anteriad And More! News Desk Apr 26, 2024 Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and… News Desk Apr 26, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, highlighted the latest…
Cyara Receives 2024 CUSTOMER Magazine Voice Technology Excellence Award News Desk Apr 26, 2024 Cyara announced that TMC, a global, integrated media company, has named the AI-powered CX Assurance Platform as a 2024 CUSTOMER …
Broadvoice Wins 2024 Bronze Stevie Award for Excellence in Customer Service News Desk Apr 26, 2024 Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and…
Frontegg Supports Rapidly Growing Client Base, Appointing Oren Yaqobi as VP of Customer Success News Desk Apr 26, 2024 Frontegg, a premier customer identity and access management (CIAM) platform, is excited to announce the appointment of Oren Yaqobi…
evaluagentCX helps contact centers ditch unreliable customer surveys with AI-powered NPS News Desk Apr 25, 2024 evaluagent, a global leader in contact center quality assurance and performance improvement software, is pleased to announce a…
Nextiva Appoints Scott Forbush as Channel Chief News Desk Apr 25, 2024 Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, announces the promotion of Scott Forbush…
TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate… News Desk Apr 24, 2024 TTEC Holdings, Inc, a leading global CX (customer experience) and AI technology and services innovator and Bright Software, Inc.,…
Scorebuddy and Moveo.AI Partner to Add AI Virtual Agents to Contact Centers News Desk Apr 22, 2024 Scorebuddy, the market-leading contact center quality assurance (QA) platform, announced a strategic partnership with Moveo.AI, a…
Venke Sharma joins Sprinklr as VP & global head of product strategy News Desk Apr 22, 2024 Venke Sharma bids farewell to The Walt Disney Company following a nine-year tenure, notably serving as the executive…