Avaya Market Momentum Continues, Looks Ahead to Annual Customer Conference News Desk Apr 18, 2024 Avaya, a global leader in customer experience and communications solutions, outlined continued business momentum, innovation, and…
MessageGears Names Nathan Remmes Chief Operating Officer News Desk Apr 18, 2024 MessageGears, the only customer engagement platform purpose-built for enterprise brands, announced the addition of Nathan Remmes …
LivePerson wins Best Business Intelligence Solution at the 2024 Stevie Awards News Desk Apr 17, 2024 LivePerson, the enterprise leader in digital customer conversations, was presented with the Gold Stevie® Award for Best Business…
SuccessKPI Appoints Josh Abich as Chief Revenue Officer to Manage AI-Powered Hypergrowth News Desk Apr 17, 2024 SuccessKPI, Inc., a cloud-native CCaaS insight provider and a leader of the current 2023 Frost & Sullivan Workforce…
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service News Desk Apr 17, 2024 boost.ai, a leading conversational AI (CAI) solution provider, announced the launch of Generative Action, the latest in a series…
Emplifi Names Veteran Marketing Leader Susan Ganeshan as Its New CMO News Desk Apr 17, 2024 Emplifi, a leading customer engagement platform provider, announced the appointment of Susan Ganeshan as its Chief Marketing…
Teleperformance Recognized with Frost & Sullivan’s 2024 Global Company of the Year Award… News Desk Apr 16, 2024 Frost & Sullivan recently researched the customer experience (CX) industry for best practices in agent engagement and, based…
TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced… News Desk Apr 16, 2024 TTEC Holdings, Inc.a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions…
LEAP Expands Global Customer Reach with Vonage SIP Trunking API News Desk Apr 15, 2024 LEAP, THE HORIZON INFORMATION TECHNOLOGY, has announced it is leveraging Communications APIs from Vonage to expand its global…
MarTech360’S Weekly News Roundup With TrustRadius, IZEA, Innovid, TechTarget, Digimarc And More! News Desk Apr 12, 2024 Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…