NICE Brings Digital Customer Experiences to Singapore with the Launch of CXone Business Wire Mar 22, 2022 Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless,…
Revation Systems Upgrades Next Generation Digital Engagement Platform for Contact Centers Business Wire Mar 22, 2022 Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer…
Dialpad Delivers AI Contact Center Advancements With No-Code Digital Channels and Virtual Agents Business Wire Mar 22, 2022 Dialpad adds conversational AI to dynamically learn and apply customer intent across all modes of customer communication cutting…
Insurers in Australia Turn to BPO Providers to Improve Customer Experience Business Wire Mar 22, 2022 ISG Provider Lens™ report sees BPO providers helping insurance carriers cut costs, replace legacy IT systems and meet rising…
Top Customer Contact Executives to Join 18th Annual Customer Contact East PR Newswire Mar 21, 2022 This event is an annual showcase that prepares you for the future of customer care and will address today's important customer…
AtScale Named Snowflake Premier Partner Business Wire Mar 19, 2022 AtScale’s Semantic Layer Technology Helps Organizations Accelerate Analytics and AI/ML Initiatives Built on Snowflake’s Data Cloud…
Vericast Leads Innovation and Promotes Adoption of Universal Coupons at Scale PR Newswire Mar 18, 2022 First true omnichannel delivery of single-use digital coupons across retailers Vericast is the first marketing solutions…
Hum Launches AI-Powered, First-Party Data Solution for Scholarly Publishers PR Newswire Mar 17, 2022 Hum, the only Customer Data Platform (CDP) purpose built for scholarly and professional publishing, launches AI-powered solutions…
8×8 Introduces Conversation IQ to Bring Consistency and Professionalism for All Employees From… Business Wire Mar 17, 2022 Team Leaders Across the Entire Organization Now Have Cost Effective and Easy to Deploy Access to Consistent, Collaborative…
UJET Named Google Chrome Enterprise Recommended Partner Business Wire Mar 17, 2022 World’s Most Advanced Cloud Contact Platform Empowers Customers With Smarter, More Secure Customer Experiences on Chrome OS…