CN Partners with Google Cloud to Modernize Railway Services and Deliver Enhanced Customer… ondot Dec 17, 2021 CN (TSX: CNR) (NYSE: CNI), a world-class transportation leader and trade-enabler serving North America, and Google Cloud announced…
Waterfield Tech Introduces New Suite of Generative AI Solutions to Accelerate the AI-First Contact… News Desk Mar 29, 2024 Waterfield Tech, a leading global customer engagement solutions provider, announced its new suite of generative AI solutions. This…
Inbenta Unveils Customizable Digital Instructor News Desk Mar 27, 2024 Inbenta, a complete customer experience platform powered by AI, unveiled three enhancements to its award-winning Digital…
evaluagentCX Provides All-in-One Platform to Help Brands Elevate Customer Experience News Desk Feb 9, 2024 evaluagent, a global leader in contact center quality assurance and performance improvement software, introduced evaluagentCX, an…
Catch+Release New Workspace(™) Streamlines Content Licensing Workflow to Save Time Executing… News Desk Jan 29, 2024 Catch+Release, the leading content licensing marketplace, announces the launch of its highly-anticipated Workspace. This new…
Uniform announces new CMS capabilities for Visual Workspace providing simplicity for digital… News Desk Jan 29, 2024 Uniform, a global leader in digital experience software, brings CMS capabilities powered with AI into the Visual Workspace in…
Wix Releases a Conversational AI Chat Experience to Provide Tailored Business Solutions Based on… News Desk Nov 9, 2023 Wix.com Ltd, a leading global SaaS platform to create, manage and grow an online presence, announced a conversational AI chat that…
CallTower Earns Prestigious Cisco Powered Premiere Provider Worldwide Designation News Desk Oct 26, 2023 CallTower, a renowned name in the orbit of cloud-based unified communications, contact center, and collaboration solutions, has…
Calabrio ONE Awards Celebrate Customers Elevating Their Contact Center Operations News Desk Oct 25, 2023 Calabrio, the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the…
NICE Named a Leader in Everest Group’s Task Mining Products PEAK Matrix News Desk Oct 20, 2023 NICE announced that NEVA Discover, its process analytics and task mining offering, has been recognized as a ‘Leader’ in Everest…