WWT and Accedian accelerate 5G adoption with customer-centric performance assurance
Partnership between World Wide Technology (WWT) and Accedian unlocks new revenue for service providers and enterprises with CX…
TrustRadius’ New B2B Report: The Age of the Self-Serve Buyer is Here
TrustRadius published their 6th annual B2B Buying Disconnect report—revealing that virtually 100% of tech buyers want to…
Fusion Connect’s Frictionless Customer Service Experience Earns Stevie® Award
Fusion Connect, a leading provider of managed security and collaboration services, was recently named the winner of a 2022 Bronze…
Advertising Industry Unites to Create New Standards in Streaming Viewability and Connected TV…
GroupM & iSpot quantifies CTV impression overcounts for first time; Phase One study estimates streaming impressions that…
Performio Raises $75 Million Growth Investment Led by JMI Equity
Investment will enable leading sales commission software solution provider to expand its global presence, accelerate its…
Aurora Mobile’s Subsidiary SendCloud Partners with Leading Content Provider Zhihu to Jointly Promote…
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, today announced that…
Ericsson Emodo Launches Industry First Accuracy-Verified Audience Solutions with Three UK to Improve…
Emodo Audiences, verified by Three UK, uses operator data to verify data accuracy and improve audience segmentation in real time,…
Announcing Inflection.io and Snowflake Integration For Data Warehouse-based B2B Marketing Automation
Data is collected, stored, and analyzed in near real-time today. Heaps of customer data are more accessible than ever before.…
CloudShare Empowers B2B Software Marketers with Hubspot Integration
Customer engagement can now be accessed directly from Hubspot’s platform
CloudShare has integrated its product experience…
Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey…
BenchmarkPortal’s one-of-a-kind agent experience survey, sponsored by eGain, reveals that contact center agents continue to get…