Influitive Releases 2022 State of Customer Marketing Report
This report explores today’s customer marketer, how the field has matured and evolved, and the myriad of ways it provides wider…
Icertis Adds Top Cybersecurity Experts to Information Security Advisory Board
Security Experts from Mastercard, Microsoft, and International Data Protection Society to Advance Icertis' Zero Trust Security…
Jackson Ranks Highest in Industry for Customer Service; Named “Contact Center of the Year” Finalist…
Jackson also earns Call Center World Class First Call Resolution Certification and World Class Employee Experience awards…
CORRECTING and REPLACING LiveRamp’s Flagship Marketing and Technology Conference RampUp Returns Next…
Keynote Speakers Include Emma Grede of Good American, Cristina Jones of Salesforce.org, Antonio Lucio of 5S Diversity, Maryam…
Customer Experience Professionals Association Expands Leadership, Research, and Professional…
The Customer Experience Professionals Association (CXPA) has announced an ambitious 2022 plan of work, supported by more than two…
5WPR President with Content Marketing Mistakes Brands Should Be Avoiding
Just as content marketing can help brands grow and reach audiences, it can also end up hurting them. When a business shares the…
Atento Receives Customer Value Leadership Award for Brazil at Frost & Sullivan’s Best…
Atento granted Customer Value Leadership Award (Brazil) for differentiating itself through Next Generation CX services.
Atento…
Dentainment Partners with Sunbit for BNPL at Dental Practices
Dentainment provides digital marketing services to dental practices and focuses heavily on conversion rate optimization, so…
Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value…
New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center,…
NP Digital Expands in Canada with Ronnie Malewski as Managing Director
Former Head of iProspect Canada to Scale B2B and ecommerce solutions in Canada
NP Digital, a leader in performance marketing,…