NiCE Expands Salesforce Partnership for End-to-End Service Workflow
Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service…
Sangoma Uses AWS to Provide Secure, Flexible UCaaS & Contact Center
Sangoma Technologies Corporation, a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid…
Momentum Launches SmartClips AI to Turn Calls into Video Highlights
Momentum, a leader in AI revenue orchestration, announced the launch of SmartClips and Account Briefs, two new AI-powered tools…
IAB Tech Lab Announces Content 2.1 to Ad Product 2.0 Mapping Now Open for Public Comment
IAB Tech Lab, the global digital advertising technical standards-setting body, announced the release of two new mappings and…
Cresta Unveils AI-Augmented Email CX for Real-Time, High Performance
Cresta, the leading contact center AI platform for human and AI agents, announced its expansion of its Agent Assist and …
Intelligent Relations launches Mobile Preston for AI-Powered PR
Intelligent Relations, the AI PRTech SaaS company that’s redefining how brands manage media relations, announced the launch of its…
Martech360 Podcast with Lee Salem, Vice President of Sales for the Americas at Way Media
In this episode of the Martech360 Podcast, host Samarth sits down with Lee Salem, Vice President of Sales for the Americas at Way…
esbconnect launches Optivo to enable brands to retarget anonymous website visitors via email, not…
A UK-first, the service leverages esbconnect’s GDPR-compliant database of 17m UK email addresses to identify and convert unknown…
Predictive Analytics for Marketing: How to Forecast Customer Behavior and Boost ROI
Forget hunches and gut feelings. Today's marketing world demands precision, foresight, and a sharp understanding of customer…
Wizeline Unveils Marketing ^ AI™
Wizeline has launched Marketing ^ AI™, a next-generation solution designed to transform marketing and content…