NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More…
While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist…
Spiro, an Experiential Marketing Agency Under the GES Collective, Appoints Beki Winchel Thought…
Spiro™, the brand experience agency within the GES Collective, has named Beki Winchel Thought Leadership and Innovation Director.…
SirionLabs and KPMG in Germany Team Up to Transform Contract Management
AI-powered contract lifecycle management (CLM) solution is streamlining contract management and supplier management processes…
Observe.AI Launches Auto QA, the Industry’s First Adaptive Automation for Boosting Agent Performance…
Auto QA accelerates quality assurance and coaching workflows for faster business-improving impact at scale
…
Pantheon Recognized in Now Tech Report for Agile Content Management Systems
Independent research firm includes Pantheon among 31 Agile CMS vendors, which enhance content experiences
Pantheon, the…
M-Files Named Grand Trophy Winner and IT Cloud/SaaS Gold Winner in the 2022 Globee® Disruptor…
Global Information Management Leader Recognized for its Disruptive Technology and Innovative Solution
M-Files, a global leader…
Lilt’s New State of Global Experience Report Reveals That Only 12 Percent of Companies’…
With 70% of respondents reporting that less than half of their customer touchpoints are multilingual, the Global Experience is…
Matillion Unlocks Integrated CDC and Batch Data Pipelines with Cloud-Native, No-Code Platform
Enterprise-grade ingestion solution Matillion Data Loader accelerates access to data with a unified experience
Matillion, the…
Acceleration Partners Elevates Sarah Esteverena to Chief Marketing Officer
Seasoned executive brings more than 15 years of experience as both a marketing leader and a global account manager in the B2B…
Informatica Launches Free Data Loader for Google BigQuery to Radically Accelerate Data Ingestion to…
Informatica Data Loader Offers Easy and Rapid Loading of Data from Multiple Sources to BigQuery
Informatica World 2022, the…