Medallia Named Leader in 2026 Gartner® Magic Quadrant™ For VoC Platforms
Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Leader for the fifth…
LivePerson Announces Event-driven Orchestration Partnership with Coral Active
LivePerson, a leading provider of predictable conversational AI, announced the launch of LivePerson Sync in partnership with Coral…
Olyzon Announces Innovid Integration to Connect CTV Decisioning with Independent Cross-Platform…
Olyzon, the agentic decisioning layer for TV advertising, announced a strategic integration partnership with Innovid, the…
FreeWheel Introduces AI Agent Infrastructure to Reinvent Premium Video Advertising Transactions
The premium video advertising system is set for a new phase of automation and intelligence, as FreeWheel, a leading advertising…
UJET Introduces Agentic Experience Orchestration to Transform CX Operations
UJET have introduced a set of customer experience software architecture, called Agent Experience Orchestration (AXO) which will…
Zendesk to Acquire Forethought to Advance Self-Improving AI for Customer Service
Zendesk has announced its final deal to acquire the AI startup Forethought, and the move is intended to enhance its customer…
OpenX and TVision Launch Real-Time Attention Targeting for High-Engagement CTV Advertising
OpenX has announced a new capability called OpenX Attention Targeting, which is intended to allow advertisers to better identify…
Anoki and Amagi Launch Scene-Level AI Ads to Transform In-Content CTV Advertising
Anoki and Amagi have launched In-Scene Ads, which is an innovative ad solution that leverages Anoki’s ContextIQ technology and the…
CallRail Expands Voice Assist Real-Time Scheduling Capabilities with Addition of Google Calendar…
CallRail, the AI-powered lead engagement platform, announced a new integration between its AI voice agent, Voice Assist, and…
Gradial Launches GEO Agent With Built-In Execution to Help Brands Win in AI Search
Gradial, the system of work for enterprise marketing, announced the launch of Gradial GEO, a new capability that helps marketing…