LISTENGAGE ACQUIRES 1TO1 News Desk May 15, 2024 ListEngage has signed a definitive agreement to acquire 1to1, a premiere Salesforce Personalization consulting agency, providing…
Verizon unveils new AI tools to transform customer experience News Desk May 15, 2024 Verizon is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves…
Genesys Accelerates the Future of Personalized AI-Powered Experiences at Xperience 2024 News Desk May 15, 2024 At Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the…
Afiniti to Unveil eXperienceAI at Avaya ENGAGE 2024 News Desk May 15, 2024 Afiniti, the leading provider of CX AI optimization solutions, will showcase their new eXperienceAI technology, alongside their…
How To Really Be A Force for Good Jason Wiese May 14, 2024 Over 80% of marketers say that brand safety is a major concern for their organization, but are they all really practicing what…
Verse.ai integrates seamlessly with Salesforce for unlimited customization and business intelligence News Desk May 14, 2024 When implementing AI, system integration can be a huge setback that companies are not prepared for. With Verse.ai, combining AI…
Yext Once Again Revolutionizes the Listings Space with AI-Led Recommendations News Desk May 14, 2024 Yext announces Listings Recommendations, delivering AI-led insights to help customers accelerate discoverability and…
Avaya and LivePerson Announce New Partnership to Deliver Best-in-Class CX News Desk May 14, 2024 CX leaders to integrate product, go-to-market, and services to provide a unified, omnichannel suite with faster time-to-value and…
Top 10 Ways to Create an Impactful Sales Enablement Strategy Aparna M A May 14, 2024 The sales team is one of the most crucial components of any company. Unfortunately, 42% of sales reps require more customer…
NTT DATA to Provide Digital Transformation Services for Salesforce News Desk May 14, 2024 NTT DATA, a digital business and IT services leader, has been selected by Salesforce, the #1 AI CRM, to help standardize and…