Brandwatch Accelerates into the Social Customer Care Space with the Launch of Case Management
Brandwatch, the leader in social media intelligence, unveils Case Management within its social media suite. This innovative…
MessageGears Enhances Interoperability; Enables 250+ Activation Endpoints For Better Customer…
MessageGears, the leading data activation and engagement platform for enterprise brands, announced enhanced interoperability and…
Zendesk Ventures Backs unitQ, Solidifying a Powerful Strategic Partnership
unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time…
Medallia Named a Strong Performer in Customer Analytics Technologies by Independent Research Firm
Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…
Threekit Launches Visual Discovery AI to Help Buyers Navigate Your Catalog and Transform the…
Brands with large product catalogs have long struggled with a fundamental problem: How to inspire eCommerce shoppers into finding…
Writer has appointed Diego Lomanto as CMO and Andy Shorkey as CRO.
Writer, the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises, announced the…
SOCi Unveils SOCi Chat, Enhanced AI-Powered Chatbot for Multi-Location Businesses
SOCi, Inc., the CoMarketing Cloud for multi-location enterprises, announced the release of SOCi Chat, an updated AI-powered…
Infobip Embeds Google Vertex AI into RCS to Provide Conversational AI
Infobip, a leading global communications platform, now provides enterprises and brands access to conversational AI and AI-powered…
TIBCO Accelerates Value Delivery with Launch of The New TIBCO Platform
TIBCO, a business unit of Cloud Software Group, Inc., announced the availability of the new TIBCO® Platform, a next-generation…
Lucy Birch Joins Everest Group as Chief Marketing Officer
Everest Group announced that Lucy Birch has joined the firm as chief marketing officer (CMO). Working out of Everest Group's …