Avaya Recognized Leaders in CX Innovation with U.S. Partner of the Year Awards
Avaya, a leader in enterprise CX, announced 11 U.S. partners who have been honored for their outstanding collaboration,…
Klaviyo Launches TikTok Integration to Boost Ad Efficiency and Drive Higher Conversions
Klaviyo, the company that powers smarter digital relationships, announced an integration with TikTok, enabling businesses to sync…
KUBRA Partners with Systems & Software to Transform Utility Customer Experience
KUBRA and Systems & Software (S&S) proudly announce a strategic partnership that combines their respective industry…
Medallia Named a Leader in Text Mining and Analytics by Independent Research Firm
Medallia, Inc., the global leader in customer and employee experience, announced it has been recognized as a leader in The…
Ooma Office Adds Powerful New Communications Features to Drive Customer Engagement and Team…
Ooma, Inc., a smart communications platform for businesses and consumers, announced that its Ooma Office business phone and…
Talkdesk and Cognizant Team up to Accelerate Artificial Intelligence-Powered Customer Experience
Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves…
IAB Tech Lab Expands Open Measurement SDK to New CTV Platforms
IAB Tech Lab, the global digital advertising technical standards-setting body, announced the expansion of its Open Measurement…
Top Customer Communications Management Strategies to Enhance Client Relationships
Effective customer communications management has become the need of the hour. Clients today expect…
CMOs Playbook: 9 Steps to Create the Best B2B Product Launch Strategy in 2024
B2B product marketing is an intricate process with a lot of factors that need to be taken into consideration to ensure success.…
VanillaSoft Launches TEMPO Podcast
VanillaSoft, a leading sales engagement technology company, announced the launch of TEMPO, a podcast aimed at B2B enterprise and…