Globally recognized Martech SaaS Company, Netcore Cloud, announced its inclusion in Forrester's "Now Tech: Real-Time Interaction…

Customer service refers to the support and advice offered by a company to its customers before and after they purchase or use a…

Qualtrics, the leader and creator of the experience management (XM) category, announced it has been named a Leader in The…

On November 18, 2024, Mitel, a global leader in business communications, introduced Mitel CX, its innovative AI-driven customer…

Box, Inc., the leading Intelligent Content Management (ICM) platform, and Slalom, the global business and technology consulting…

On November 12, 2024, Dialpad launched Dialpad Support, a next-generation AI-powered contact center solution designed to enhance…

On November12, 2024, CoreMedia launched CoreMedia KIO, an innovative AI-driven platform designed to revolutionize enterprise…

On November 12, 2024, Box, Inc., a leader in Intelligent Content Management (ICM), unveiled a new suite of AI-powered tools…

On November 12, 2024, sales and marketing teams need a complete 360-degree view of customer and prospect data to drive revenue and…

8x8, Inc., a leading business communications, CX, and Communications Platform as a Service provider, announced recent innovations…