Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and…

ibex , a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced…

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud,…

A Next-Gen Holdings, a global technology company, announced today that it has facilitated a strategic partnership with Resulticks,…

Optimove, the first Customer-Led Marketing Platform, today announced a new strategic partnership with digital business…

DataArt, a global software engineering firm, has partnered with Oro Inc., the leading cloud-based B2B digital commerce platform,…

Prodapt, one of the largest and fastest-growing specialized firms in the Connectedness industry, announced it will work with…

Treasure Data, a leading enterprise customer data platform (CDP) provider, announced a multi-year strategic collaboration…

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced its strategic…

Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that it has…