Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has…

Customers of leading African internet provider InterSAT can continue to rely on SES’s well-positioned satellite to connect their…

Almost half of retailers (49%) claim their data strategy is clear but not widely understood across the organisation and 39% lack…

With the acquisition of S4G, McKinsey brings the best of strategy, design, and analytical horsepower together with rapid…

Jay brings his vast expertise in digital transformation, commerce, digital marketing, technology partnerships, client service,…

Brands have had quite a few years to warm up and improve customer experiences, with Covid-19 forcing a reset of online customer…

Google Cloud and founding members form initiative to eliminate data lock-in and ensure access to data across leading storage,…

Customer experience pro Joan Smith leads Protiviti Digital Global consulting firm Protiviti has launched a new offering, …

Cloud Editions 22.1 digitizes business processes to modernize operations and drive value creation for growth OpenText announced…

 New Syniverse CPaaS Platform to Accelerate Enterprises’ Digital Transformation and Improve Customer Experience Syniverse®,…