Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence… News Desk Jun 7, 2024 Five9, provider of the Intelligent CX Platform, announced its Workforce Engagement Management (WEM) solution has been awarded…
Okendo Expands Customer Marketing Platform with Launch of Okendo Loyalty News Desk Jun 7, 2024 Okendo, the customer marketing platform that creates stronger connections between consumers and the brands they love, announces…
Census Launches Live Syncs: Real-Time Data Activation on the Snowflake AI Data Cloud News Desk Jun 6, 2024 Census, a leading data activation and reverse ETL platform, announced at Snowflake’s annual user conference, Snowflake Data Cloud…
Ooma Office Phone Service Now Integrates with Square, Delivering More Personal Customer Experiences News Desk Jun 6, 2024 Ooma, Inc., a smart communications platform for businesses and consumers, announced the integration of its Ooma Office business…
Five9 Announces AI Integration with Salesforce for a Holistic Customer View News Desk Jun 6, 2024 Five9, provider of the Intelligent CX Platform, announced the next step in its collaboration with Salesforce focused on delivering…
Twilio Invests in Enhanced Interoperability with Data Platforms and Data Warehouses with Launch of… News Desk Jun 6, 2024 Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced at…
OneTrust Integrates with the IAB Diligence Platform, Powered by SafeGuard Privacy News Desk Jun 6, 2024 OneTrust, the market-defining leader for trust intelligence, announced it is the first company to integrate with the Interactive…
Snowplow Launches AI Agent Event Collection and Analytics on the Snowflake AI Data Cloud News Desk Jun 5, 2024 Snowplow announced at Snowflake’s annual user conference, Snowflake Data Cloud Summit 2024, the launch of AI Agent Event…
SupportLogic Announces First Data Cloud for Post-Sales CX Observability News Desk Jun 5, 2024 SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, announced the general availability…
Laserfiche Recognized as a 2024 Gartner Peer Insights Customers’ Choice for Content Services… News Desk Jun 5, 2024 Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has been named a…