RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact…
Enterprise Connect 2024 in Orlando, RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact…
Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution
Acqueon, a leading real-time revenue execution platform, and Cresta, a leading provider of generative AI for intelligent contact…
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire…
NICE announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by…
Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency
Calabrio, the workforce performance company, announced general availability of its new generative artificial intelligence…
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm
Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…
CallMiner Named a Leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced that it has been named…
Digital River Unveils eCompass, a New Solution to Drive Strategic Growth and International Expansion
Digital River, a global ecommerce enabler directly connecting brands and buyers, announced eCompass, a new solution that will help…
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2024
SugarCRM, provider of the award-winning AI-driven sales automation platform, announced it has been named a Leader in the Nucleus…
Adobe And Microsoft Partner to Bring New Generative AI Capabilities to Marketers as They Work in…
Adobe Summit – the world’s largest digital experience conference – Adobe and Microsoft announced plans to bring Adobe Experience…
Adobe Announces Generative AI Solutions to Jumpstart Content Supply Chain for Enterprises
Adobe Summit – the world’s largest Digital Experience Conference – Adobe announced major product innovations that will empower…