A Comprehensive Guide on B2B eCommerce
There are approximately 3 million B2B businesses in the United States alone. This means companies have to find ways to streamline…
ibex Appoints Amanda Gunter Vice President of Business Development
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…
Gong Introduces Industry’s First AI “Ask Anything” Solution for Individual…
Gong's Ask Anything capability will now query information across specific contacts, delivering deeper insights more quickly and…
Integral Ad Science Announces First-to-market Partnership With Snap To Provide Ai-driven Brand…
Integral Ad Science, a leading global media measurement and optimization platform, announced a first-to-market partnership with…
Intradiem and CommunityWFM Announce Strategic Partnership to Deliver Exceptional Agent and Customer…
Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center…
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact…
Enterprise Connect 2024 in Orlando, RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact…
Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution
Acqueon, a leading real-time revenue execution platform, and Cresta, a leading provider of generative AI for intelligent contact…
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire…
NICE announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by…
Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency
Calabrio, the workforce performance company, announced general availability of its new generative artificial intelligence…
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm
Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…