Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry™
Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center…
Acqueon Announces Significant Enhancements to Leading Agent Workspace Solution
Acqueon announced multiple enhancements to its leading sales, collections, and proactive service agent desktop solution, Acqueon…
Stirista Celebrates Second Consecutive Year as Fastest-Growing Company in North America on the 2023…
Stirista, the leader in data-driven marketing solutions, announced it ranked 465th on the Deloitte Technology Fast 500™, a ranking…
Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker…
Amazon Web Services, Inc, an Amazon.com, Inc. company announced new generative AI capabilities in Amazon Connect, AWS’s cloud…
Workato Launches The New Automation Mindset Podcast, Highlighting the Leaders in AI, Automation, and…
Workato, the leading AI-powered automation platform, has announced the launch of its groundbreaking podcast, The New Automation…
Vyopta Introduces New Agent for Enhanced Monitoring and Analytics of Microsoft Teams and Zoom Rooms
Vyopta, a global leader in digital collaboration and experience optimization, announces the launch of its new agent for Microsoft…
RudderStack unveils Profiles in partnership with AWS, enabling companies to drive better business…
RudderStack, the leading warehouse native customer data platform, announced the release of RudderStack Profiles for AWS Redshift…
Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer
Freshworks Inc. announced the appointment of Mika Yamamoto as the company’s Chief Customer and Marketing Officer. She will be…
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, announced its acquisition of industry-leading…
Yoast unleashes AI-powered SEO plugin, slashing time investments for crafting vital elements of…
Yoast, a pioneering plugin and the global leader in search engine optimization (SEO) for WordPress, owned by Newfold Digital,…