Frost & Sullivan continuously researches the cloud contact center industry and, based on its most recent findings, recognizes …

Five9, the Intelligent CX Platform provider, announced it has entered into a definitive agreement to acquire Aceyus, a market…

Qualtrics, the leader and creator of the experience management category, announced the general availability of Digital Experience…

Dentsu and Merkle, dentsu's leading technology-enabled, data-driven customer experience management company, announced that they…

Quantum Metric, the customer-driven digital analytics platform, announced new features designed to enhance visibility of the…

Optimove, the first Customer-Led Marketing Platform, announced the addition of powerful AI-Powered voice search capabilities into…

NICE has announced that ABN AMRO, a leading eurozone financial institution located in the Netherlands, has deployed NICE CXone to…

8x8 Inc, a leading integrated cloud communications platform provider, announced the 8x8 Technology Partner Ecosystem, a new…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features…

Yum! Brands, Inc. announced the latest step in the Company’s strategy to enhance the digital experiences of customers by selecting…