LivePerson Integrates with AWS to Unify Voice & Digital Customer Experiences
CX leaders looking to improve agent retention while increasing self-service with lower cost-to-serve will benefit from the newly…
Teikametrics Launches GenAI Smart Pages
Patent-pending technology continuously updates product content across leading retailers like Amazon and Walmart to maximize…
Domaine Launches AI Commerce Suite to Help Ecommerce Brands
Domaine Worldwide, the leading global Shopify design and development practice, has introduced the AI Commerce Suite, a proprietary…
Spectrum Reach Acquires Showseeker
Spectrum Reach, the advertising sales business of Charter Communications, Inc., announced it has completed the acquisition of…
Domo Unveils Enhanced Cloud Integration Upgrades for Snowflake
Empowering businesses with accelerated data workflows, enhanced governance, and automated insights across leading cloud…
UiPath Appoints Michael Atalla as Chief Marketing Officer
UiPath, a global leader in agentic automation, announced the appointment of Michael Atalla as its new Chief Marketing Officer.…
Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse
Thoma Bravo, a leading software investment firm, announced that it has entered into a definitive agreement to purchase Verint…
WizCommerce Raises $8M to Replace Fax Machines & Spreadsheets with an AI Operating System
WizCommerce, an AI-powered sales and ecommerce platform for wholesale distributors, has raised $8 million in Series A led by Peak…
Circana Completes Acquisition of Nielsen’s Marketing Mix Modeling Business
Circana, LLC announced the successful completion of its acquisition of Nielsen’s Marketing Mix Modeling (MMM) business. MMM…
Bright Pattern and Voxtron Join Forces to Showcase AI-Powered Omnichannel CX Innovation at GITEX…
Bright Pattern, the leading provider of AI-powered omnichannel contact center solutions, and Voxtron, a pioneer of communication…