Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver… Business Wire Jun 27, 2022 Alorica to Offer Clients First-to-Market, Exclusive Access to Breakthrough AI Technology Alorica Inc., a trusted global leader…
Hyper-Personalized Emails Can Maximize Conversion Rates Krutika Parmaj Jun 27, 2022 Generating personalized emails makes a huge difference in any business’ revenues. As it increases the relevancy of the product and…
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights… PR Newswire Jun 24, 2022 Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of…
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis PR Newswire Jun 23, 2022 Leading voice AI startup expands global footprint, offering revolutionary customer experience solution to U.S. Skit.ai, the…
Natural Language Processing: How Technology Aids in Marketing For Marketers Suchita Dey Jun 22, 2022 Natural Language Processing (NLP) is like the rockstar of artificial intelligence these days. Think text generators that whip up…
Less Is More: Half of Today’s Enterprises Have Reduced Their CX Footprint in the Past Year Business Wire Jun 22, 2022 New TELUS International survey results indicate that half of enterprises are using a single CX delivery partner to achieve all…
Avaya to Showcase Composable Contact Center Solutions for Customers, Employees that Deliver Total… Chandni Maske Jun 22, 2022 Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced that at Customer Contact…
Clinch is Named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune… PR Newswire Jun 20, 2022 Great Place to Work and Fortune magazine have honored Clinch, the leader in dynamic ad serving and personalization and creator of…
Travelodge (UK) Selects Medallia to Power its New Voice of the Customer Programme Business Wire Jun 20, 2022 Travelodge, the UK’s largest independent hotel brand, unlocks insight into over 590 hotels across the UK, Ireland and Spain…
Quantcast Launches Brand Advertising Solutions to Maximize the Impact of Every Marketing Dollar Business Wire Jun 17, 2022 Integrated omnichannel planning and activation meets real-time brand measurement and optimization Quantcast, a global…