CCaaS

Thrio CCaaS Platform Recognized for Industry Innovation Thrio, Inc., maker of award-winning cloud contact center software,…

Avaya OneCloud Delivers Strong and Effective Communications and Collaboration Solutions to Enable Outstanding Customer and User…

Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer…

Native integration on the Bandwidth platform with the leading fraud and authentication solution gives enterprise contact centers a…

World’s Most Advanced Cloud Contact Platform Empowers Customers With Smarter, More Secure Customer Experiences on Chrome OS…

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced results of an online…

Simultaneous Configuration Across AWS and GCP Ensures 100% Uptime and Availability for Customer Service and Sales Operations…

Expedited integration makes premier real-time guidance platform available to 1.2 million softphone users at record speed Balto,…

Six Primary Services Proven to Cut Agent Training Time and Limit Inefficiencies SingleComm, the all-in-one contact center…

Leading Public Accounting, Tax, and Advisory Firm Deploys 8x8 Voice for Microsoft Teams and 8x8 Contact Centre for Microsoft Teams…