Cisco

LivePerson, the enterprise leader in digital customer conversations, announced the appointment of Sandy Hogan as Chief Revenue…

Verint, The Customer Engagement Company, announced its expanded partnership with Webex by Cisco through the integration of the…

Cisco at Enterprise Connect today announced new offerings within its Webex cloud customer experience solutions. Efficiently…

Cisco and Qwilt announce a new strategic partnership with Turkcell, the leading digital operator in Turkiye. The collaboration…

Freshworks Inc., announced the appointment of Abe Smith as the company’s Chief of Global Field Operations. He will be responsible…

Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at…

Cisco launched Smart Agent for Cisco AppDynamics, enabling agent lifecycle management, dramatically simplifying application…

TTEC Holdings Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions…

Contact center agents often juggle between multiple screens while handling live customer interactions. This not only introduces…

"I've spent countless meetings determining how to allocate incentives to channel partners with only historical or rearview mirror…