Replicant Launches Single Conversation Engine To Automate Customer Service Interactions Across Every…
Contact centers can now resolve customers' issues across voice, messaging, and digital channels with a single automation solution…
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contact center automation
Replicant Raises $78 Million in Series B Funding to Automate Customer Service
Leader in Contact Center Automation Set for Further Expansion After Growing More Than 3X in the Past Year
Replicant, the…
Gupshup Acquires AI-Powered Voice Leader, Knowlarity, Strengthens Conversational Engagement…
Gupshup augments its messaging solutions with Knowlarity’s market-leading voice solutions to consolidate its leadership in…
WNS Named a ‘Leader’ in Digital Customer Care Services by IDC MarketScape
WNS, a leading provider of global Business Process Management (BPM) solutions, announced that it has been named a ‘Leader’ in the…