Lawrence Lu Joins Dialpad as Vice President of Engineering to Continue Investment in Ai
Dialpad, Inc., the industry-defining Ai-Powered Customer Intelligence Platform, announced the hiring of Lawrence Lu as Vice…
Browsing Tag
contact center experience
Medallia to Acquire Mindful, the Global Leader in Contact Center Callback Technology
Medallia, Inc., the global leader in customer and employee experience, announced it has signed a definitive agreement to acquire…
Sangoma Ranks Number One in Unified Communications Satisfaction Report
Eastern Management Group Survey recognizes Sangoma as Number One in Customer Satisfaction for the third year
Sangoma…
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
Leading voice AI startup expands global footprint, offering revolutionary customer experience solution to U.S.
Skit.ai, the…
Sprinklr Launches Voice Integration With Amazon Connect to Unify the Contact Center
With Sprinklr Modern Care and Amazon Connect, brands can integrate contact center operations to create better customer experiences…