eGain Launches AI Agent for Contact Center News Desk Mar 19, 2025 eGain, the leader in AI Knowledge Management, announced the launch of eGain AI Agent for Contact Center, a groundbreaking solution…
Base.ai Acquires Laudable to Enhance AI-Driven Customer-Led Growth MarTech360 Bureau Mar 4, 2025 Base.ai, an AI-powered customer-led growth (CLG) platform, announced its acquisition of Laudable, an AI solution that transforms…
Smart Communications Identified as a Leader in the Aragon Research Globe for Workflow and Content… News Desk May 29, 2024 Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations,…
LivePerson appoints Sandy Hogan as CRO to accelerate growth, go-to-market strategy, and customer… News Desk May 29, 2024 LivePerson, the enterprise leader in digital customer conversations, announced the appointment of Sandy Hogan as Chief Revenue…
LivePerson announces new AI capabilities, partnerships, and integrations empowering enterprises to… News Desk May 17, 2024 LivePerson, the enterprise leader in digital customer conversations, announced the launch of new capabilities, partnerships, and…
Allego® Launches Allego 7 to Power Sales Enablement that Wins Sellers and Buyers PR Newswire Jun 24, 2022 One quarter of Dow Jones Industrial Average companies rely on Allego to equip sellers for success in a digitally-centered hybrid…
Talkdesk Mobile Apps To Aid Contact Centers News Desk Apr 5, 2022 Talkdesk empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences Talkdesk…
New Talkdesk Mobile Apps Give Contact Centers a Smarter Way to Meet Customer Expectations While… Business Wire Mar 23, 2022 Empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences…
Smart Communications and OneSpan Partner to Expand Value of Customer Conversations with Electronic… Globe Newswire Feb 28, 2022 Joint Customers Benefit from More Engaging Customer Experiences and Streamlined Operations Smart Communications, a leading…
UPDATE – Oomiji Chosen for Newchip’s Seed-Stage Global Accelerator Program Globe Newswire Feb 4, 2022 Data-enabled customer conversation platform among top applicants selected for Newchip’s exclusive accelerator Oomiji, the first…