Customer Engagement

The Channel Company, a global provider of news, insights, strategy, events, and marketing services for the information technology…

Verint, The Customer Engagement Compan, announced that its Open Platform was named winner in the “Best Use of Artificial…

AlphaSense, the leading market intelligence and search platform, announced the appointment of Heather Zynczak as Chief Marketing…

Avid, a leading technology provider that powers the Media & Entertainment industry, announced that it has appointed Wellford…

Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI…

8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced new Proactive Outreach…

Blueshift, the leading platform for intelligent customer engagement, announced three new powerful capabilities that help brands…

Blueshift, a leading platform for intelligent customer engagement, announced that it was recognized in the Gartner® Magic…

Setuply, a leading innovator in AI-powered next-generation client onboarding automation for B2B solution providers, proudly…

Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix…