customer experience

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Nielsen, a global leader in audience measurement, data, and analytics, has announced a strategic collaboration with Acxiom, the…

Nextech3D.AI, a leading technology company specializing in AI-powered 3D modeling, augmented reality, and immersive experiences,…

Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has entered…

Observe.AI has launched VoiceAI agents, designed to automate a wide range of customer interactions within contact centers, from…

Zendesk, a leader in Agentic AI-powered service, unveiled its groundbreaking Zendesk Resolution Platform at its annual Relate…

Forethought, a leader in agentic AI for customer support, has launched Forethought Voice, expanding its multi-agent, multi-channel…

Searchspring, a division of Athos Commerce and a leading provider of ecommerce search, merchandising, and personalization, has…

Centrical, the leading AI Performance Experience Platform for frontline employees, announced the appointment of Michael Ciancio as…

Siteimprove, the leading AI-powered SaaS-platform for delivering digital content experiences that are compliant and accessible,…