OvationCXM Incorporates ChatGPT Into Its CXM Platform to Drive Deeper Personalization Into the…
OvationCXM, a global leader in customer experience management (CXM), announces it is integrating Generative Pre-Trained…
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customer experience management
Why Reimaging Existing Tech and CX Strategy Will Bolster Brand Success, 2023 Merkle Customer…
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, unveiled its 2023 Customer…
Merkle Launches Identity Resolution Product for CPGs and Retail Brands
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, unveiled Merkury for…
Samsung and Sprinklr Partner to Reinvent the Shopping Experience
Sprinklr, the unified customer experience management platform for modern enterprises, announced that Sprinklr is now an official…
Emplifi Recognized as an Overall Exemplary Vendor by Ventana Research
Emplifi, the leading unified customer experience (CX) platform, announced that it has been recognized as an Exemplary Vendor in…
Merkle Launches Ethical AI White Paper, Highlights Need for Explainable AI in Marketing
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the release of…
DrivenIQ Raises $15 Million in Series A Funding Backed by Capstone Technologies Group, Inc.
DrivenIQ, the experts in audience data and advertising technologies, has raised $15 million in a Series A funding round backed by…
Merkle Named a Leader Among Customer Data Strategy and Activation Providers
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced that it ranked as…
Sprinklr Report: 5 Models of Influence: Inspiration from Forbes’ 2022 World’s Most Influential CMOs
Innovative CMOs demonstrate five distinct models of influence, or the five B’s: Breadth, Broadcast, Business, Buzz, and Brand…
Merkle Launches Q3 2022 Performance Media Report Highlighting the Importance of Meaningful…
New Data Reveals Industry Priorities as Record Inflation and Privacy Regulations Reshape Customer Expectations
Merkle, dentsu's…