Webhelp Positioned as a Leader in 2022 Gartner Magic Quadrant for Customer Service BPO
Webhelp, a leading global provider of customer experience (CX) and business solutions, announced it has been positioned by…
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customer experience management
Sprinklr Named a Leader in the 2022 Gartner Magic Quadrant for Content Marketing Platforms for the…
Sprinklr, the unified customer experience management platform for modern enterprises, announced it has been named a Leader in the…
Merkle RMG and CRS Celebrate 13 Years of Partnership on Nationwide CRS Rice Bowl Campaign
14,000 Catholic communities will receive 3 million rice bowls in this 47-year annual initiative
Merkle Response Management…
Customer Experience Professionals Association Expands Leadership, Research, and Professional…
The Customer Experience Professionals Association (CXPA) has announced an ambitious 2022 plan of work, supported by more than two…
Sprinklr’s Doug Balut Recognized as 2022 CRN® Channel Chief
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that CRN®, a brand…
Merkle’s Q4 2021 Digital Marketing Report Highlights Key Behavioral Shifts Driving Advertising Spend…
Increases in consumer travel and in-person shopping influence digital media spend allocations
Merkle , a leading…
Sprinklr Enters Contact Center as a Service Market to Unify Customer Care with New Voice Offering
Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an…