Brands Earn Nearly 40% More Engagement with Reels Compared to Other Instagram Content Formats Business Wire Sep 9, 2022 Emplifi, the leading customer experience platform, released their latest performance insights for Instagram Reels, quantifying the…
Talisis Delivers Best-in-Class Experience Through Medallia’s Industry Leading Experience Platform Business Wire Jul 1, 2022 NPS® improved 20 points in single year for customer experience Medallia, Inc., the global leader in customer and employee…
NICE CXone Awarded TMC’s 2022 Cloud Computing Product of the Year Award Business Wire Jun 24, 2022 NICE’s CXone is the leading digital-first CX platform allowing organizations to create frictionless experiences NICE announced…
Swell Invests in Cutting Edge Leadership for Platform Growth PR Newswire Jun 5, 2022 New Chief Technology Officer Joins Organization Poised for Major Platform Enhancements Swell, the customer experience platform…
TotalCX Inducted into the Cloud Communications Alliance News Desk May 27, 2022 Customer Experience Platform Provider Joins Association Dedicated to Cloud Industry Growth TotalCX, creators of the TotalCX…
NICE CXone Selected by MedQuest to Enhance Patient Experiences with New Advanced Integrated Digital… Business Wire May 24, 2022 A leader in outpatient imaging services to provide smart digital and self-service experiences with NICE CXone to improve services…
QLess Names James Harvey as CEO, Launches FUTURE CX Initiative to Help Organizations Improve… Business Wire Apr 28, 2022 SAP and Oracle veteran to expand virtual line management platform to meet changing market demands QLess, an industry-leading…
Swell and Briostack Team Up to Help Pest Control Providers PR Newswire Apr 11, 2022 New integration tools designed to help enhance the customer experience and company's online reputation Swell, the customer…
Q2 Named a Leader in New IDC MarketScape for North American Digital Banking Customer Experience… Business Wire Mar 28, 2022 Positioning Based on Customer Satisfaction, Customer Service Delivery, Growth, Innovation and Digital Banking Capabilities Q2…
‘Customer Intelligence’ from Total Expert Helps Financial Brands Connect with Customers at Key… Business Wire Mar 15, 2022 Platform combines key customer insights with industry-leading intelligent automation to deliver the perfect customer journey in…