customer experience

Startek®, a global customer experience (CX) solutions provider, has been presented with a Silver Stevie ® Award in the Contact…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced it…

50% of design-led companies reported an increased number of loyal customers by focusing on advanced design practices, as per Adobe…

Sinch AB (publ), which powers meaningful conversations between businesses and their customers through its Customer Communications…

QUALTRICS X4 – Qualtrics, the leader and creator of the experience management category, and Merkle, a leading technology-enabled,…

ActionIQ, the leading composable CDP, announced the general availability of ActionIQ Profile API, allowing enterprises to enrich…

QUALTRICS X4 — Qualtrics, the leader and creator of the experience management category, and Twilio, the customer engagement…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, will showcase new…

Inman, the leading news source for real estate agents, brokers, executives and technology leaders, announced their 2023 Marketing…

Following their merger in August 2022, Information Resources, Inc. ("IRI") and The NPD Group ("NPD") unveiled a new combined…