Birdeye Adds ChatGPT Model to its AI Platform
OpenAI's ChatGPT has opened up a world of possibilities for digital customer experiences. Birdeye has created a new review and…
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customer experience
New Vericast Survey Highlights Advertising Paradox
A recent consumer survey by Vericast validated a paradox about personal data that puts marketers in a tough spot. When it comes to…
Point Pickup Selects InMobi Commerce to Power Ad Monetization Across Grocery Partners
InMobi Commerce, an innovative advertising technology platform for retailers and eCommerce companies, announced a retail media…
Nosto raises $16M as it launches site search within its Commerce Experience Platform (CXP)
Nosto, the world’s leading Commerce Experience Platform (CXP), has announced the closure of its latest funding round of $16M USD,…
PolyAI Accelerates Growth in AI Voice Automation Market by Opening New US R&D facility and…
Following a recent round of $40m Series B funding, customer-led conversational assistant provider, PolyAI announced a number of…
CommBox Expands Global Footprint with US Launch; Announces Amazon Connect Integration to Enable Call…
CommBox, a SaaS-based omnichannel autonomous customer communications platform, announced its expansion into the US market with the…
Medallia Experience Orchestration Allows Companies to Use Omnichannel Customer Insights to…
Medallia, Inc., the global leader in customer and employee experience, announced Medallia Experience Orchestration (MXO), a…
Asana Hires New Chief Marketing Officer and New Head of Customer Experience to Drive Enterprise…
Asana, Inc. a leading work management platform for organizations, announced that Shannon Sullivan Duffy has been hired as the new…
SugarCRM Named Best CRM Platform in the 2023 CX Awards for the Second Year Running
SugarCRM announced it has been named “Best CRM Platform” for the second year running in the CX Awards, recognized for market…
OvationCXM Incorporates ChatGPT Into Its CXM Platform to Drive Deeper Personalization Into the…
OvationCXM, a global leader in customer experience management (CXM), announces it is integrating Generative Pre-Trained…