customer experience

GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, GoTo…

Freshworks Inc. announced that companies around the world have increased customer retention by using Freshworks’ conversational AI…

Loyalty programs continue to play a critical role in brands’ customer engagement strategies, but it takes more than simply having…

NICE announced top placement in Frost & Sullivan’s Frost Radar Voice of Customer report for 2022. With over 50 global industry…

LYC, The People Engagement Company, debuts its next-gen engagement platform that helps inspire, engage, and motivate people and…

SEW, the leading provider of digital customer and workforce experience cloud platforms, announced the acquisition of 3Insys -…

A whopping 97% of marketers achieved growth in business outcomes as a result of their personalization efforts, as per Salesforce.…

Birdeye, the leading all-in-one digital customer experience platform, announced the acquisition of Cube Online (Cube), Australia’s…

Yobi, the AI-focused customer communications app catering specifically to the small business community, announced that it has…

Americaneagle.com, a family-owned, global digital agency, and ImmunoProfile, a medical diagnostics company, are proud to jointly…