customer experience

Genesys®, a global cloud leader in experience orchestration,  announced a new Strategic Collaboration Agreement (SCA) with Amazon…

Insightly, a modern, scalable customer relationship management (CRM) platform, is sharing predictions for what will be the most…

WorkWave, a leading provider of SaaS software solutions that support every stage of a service business's life cycle, announced the…

Lippe Taylor Group (LTG), the New York-based Frictionless Marketing™ agency, announced a company-wide transformation that puts…

Fetch, America's No. 1 rewards app and leading consumer-engagement platform, finally, unequivocally made "Fetch" happen, formally…

Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications…

Braze, a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love,…

LAT Multilingual, a Canadian company specialized in translation and multicultural marketing services, announced that it recorded…

As organizations increase their focus on strengthening the employee experience, Medallia and Eagle Hill Consulting have partnered…

BrandTuitive, a premier New York branding agency, announced the hiring of Jos Stella as Chief Innovation Officer, a new position…