customer experience

"CX is essential to making your business competitive and as the economic uncertainty rises, it’s imperative to get right."…

Santander Holdings USA, Inc. announced that, effective March 2023, Bruce Jackson will assume the role of head of the Santander US…

ZoomInfo, a global leader in modern go-to-market software, data, and intelligence, has earned 29 No. 1 rankings across 87 grids in…

Cozera announced that their partner InflowCX completed integration of Cozera’s id-go authentication service with the Nice CXOne…

LendingPoint, the AI-driven CreditTech platform that provides one-stop financing solutions for consumers, e-commerce and point of…

According to Deloitte, spending on business process outsourcing (BPO) is expected to reach $212 billion in 2023, a 19% increase…

GRIN, the leading creator management platform for influencer marketing, announced that Charlie Besecker has joined the company as…

Nisum, a leading technology consulting firm and expert in building custom digital commerce platforms, has formed a consulting and…

EZ Texting, the premier text marketing platform for small and medium-sized businesses, released its 2022 Customer Research Survey.…

Three separate analyst firms have recently recognized Acumatica, the world's fastest-growing cloud ERP company, for its commitment…