customer experience

Delta, a global leader in power and thermal management solutions, is unveiling a new Customer Experience Center for its Data…

InflowCX, a market-leading, innovative provider of strategic advisory, consulting, professional, and managed services for contact…

Teleperformance, the global leader in outsourced customer and citizen experience management and related digital services, has…

NICE announced that it has received Frost & Sullivan’s 2022 Asia-Pacific Cloud Contact Center Services Technology Innovation…

Forrester announced the appointment of Nate Swan as chief sales officer, effective January 3, 2023. A veteran technology sales…

Acquia, the open digital experience company, named Stephen Reny as President and CEO. Mr. Reny most recently served as the…

Signals announced its integration to Okta, an enterprise-grade single sign on provider. This addition will allow Signal's…

Frost & Sullivan recently researched the Asia-Pacific cloud contact center services industry and, based on its analysis,…

NICE announced the launch of ElevateAI, a new AIaaS solution that brings the power of Enlighten AI, its purpose-built CX AI, to…

Movable Ink, the leading global software content personalization provider, announced Bryan Wade as Chief Product Officer and…