Browsing Tag

customer experience

With Identity Emerging in Messaging Solutions, How Will the Industry Change?

iconectiv SVP Chris Drake Joins Global Industry Professionals to Address Fraud-Limiting Solutions Designed to Stop Smishing, Spam…

As Vice President of Product, Consumer Applications, Duke will elevate the member experience of DISQO's consumer-facing…

Customer Analytics Technologies, Q2 2022 analyst report recognizes SAS as a leader in customer analytics technology solutions…

C-level appointments will accelerate customer-centric innovation and partnership from the top down as ChurnZero scales…

Amplitude received 5/5 scores in eight criteria, including product vision, performance, and customer journey analytics…

New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and…

Observe.AI is recognized as a leading solution for contact center and customer experience excellence Observe.AI, an Intelligent…

Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of…

CX Hub Extends Beyond traditional CDPs to Provide Organizations WithUnparalleled Agility, Adaptability and Efficiency ActionIQ,…

SightMap, TourBuilder integration creates efficiencies for onsite teams, improves virtual touring experience for customers…