customer experience

Act!, a leading customer relationship management (CRM) and marketing automation solution for small businesses, announced the…

The Proposed Merger Would Accelerate Both Organizations’ Respective Growth Strategies, Bringing the Combined Entity to the Top…

The awards program honors high-performing financial institutions for their innovation and relentless commitment to improving…

Dentsu Group Inc. President & CEO: Hiroshi Igarashi; Head Office: Tokyo; Capital: 74,609.81 million yen) announced that it has…

Cloudinary, the media experience cloud company that powers many of the world’s top brands, announced that award-winning UK villa…

BryterCX alumnus brings vast CX expertise to IgniteTech IgniteTech, the company "Where Software Goes to Live™," announced that…

Travelodge, the UK’s largest independent hotel brand, unlocks insight into over 590 hotels across the UK, Ireland and Spain…

- Acquisition strengthens InMoment’s ability to offer an unparalleled and seamless platform for both solicited and unsolicited…

New features will be fully integrated into Knock's CRM platform for a seamless user experience Knock® CRM, the leading industry…

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Omnichannel Order…