customer experience

FlexIP Solutions, a nationwide provider of custom managed communications solutions for businesses, announced the launch of Flex…

 Acquisition will continue to accelerate Appfire's position as a leading platform of enterprise collaboration software Appfire,…

New Mitto research indicates that a majority (55%) of consumers have canceled a delayed shipment because of a bad customer…

Ascent, a leading European digital services business, has announced the acquisition of data engineering (DE) and business…

Partnership enabled customer to establish intelligent conversations with 150,000 customers in 10 days at the start of the pandemic…

The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional…

Japanese mobile operator taps Oracle Cloud Infrastructure to improve service quality and enable faster delivery through automation…

The new partnership enables Volkswagen dealers access to the industry's first fully-integrated Customer Experience Platform,…

Industry veteran Paul Legutko will head up the firm’s new research practice dedicated to customer experience (CX) for financial…

CCaaS Plus Professional & Managed Services Make Enterprise-Class Customer Experience Easy for Businesses of All Sizes FlexIP…