customer experience

Brands and retailers can broadcast to unlimited audiences through ShopStream, while drawing in shoppers for one-on-one guidance…

AiDash expands leadership team to support continuing global growth and customer delight AiDash, a leading provider of…

7.ai, Inc., a recognized leader in omnichannel conversational artificial intelligence (AI) and contact center services, announced…

Avaya OneCloud Delivers Strong and Effective Communications and Collaboration Solutions to Enable Outstanding Customer and User…

IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) and communications workflow automation provider, is proud to…

According to a recent McKinsey study, marketing and sales professionals from all major industries agree that Big Data and…

Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless,…

HubSpot, the customer relationship management (CRM) platform for scaling companies, announced that Rob Giglio has joined the…

Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List…

Dialpad adds conversational AI to dynamically learn and apply customer intent across all modes of customer communication cutting…