customer experience

ISG Provider Lens™ report sees BPO providers helping insurance carriers cut costs, replace legacy IT systems and meet rising…

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced that it has been…

North Highland, the leading change and transformation consultancy, has been included in Forrester's Now Tech: Customer Experience…

A complete SaaS portfolio of business communications for Communications Service Providers (CSPs), Channels and Systems Integrators…

Infobip’s CPaaS extension helps organizations and enterprises vastly improve customer experience and boost loyalty with the…

As VIP Sponsor, SingleComm Celebrates the Magic of Customer Engagement SingleComm, the most powerful, affordable CCaaS solution…

The Company will showcase its ecosystem of out-of-the-box unified CCaaS solutions including Omnichannel, AI, CRM, and Workforce…

The company wins gold, silver, and bronze awards for unprecedented growth and excellence in customer experience Offerpad, a…

First true omnichannel delivery of single-use digital coupons across retailers Vericast is the first marketing solutions…

In our daily lives, we frequently find ourselves spending significant time waiting and commuting, moments that can be effectively…