NICE CXone Gets Top Honors for Contact Center Platforms in Metrigy Research
NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers…
Browsing Tag
customer experience
Leading Technology Providers Across the Digital Commerce Ecosystem Launch the Commerce Experience…
CommX Was Founded by Bloomreach, Fast, Mirakl, ShipBob, and Sinch, and is Fueled by Insights From CommerceNext
Leading…
Enterprises Make Customer Experience a Top Priority to Compete in the Digital-First Economy, says…
- 88% of respondents consider delivering an outstanding customer experience (CX) an important goal with 38% expecting top-line…
SupportLogic Triples Revenue on Rising Customer Demand for Support Experience Solutions
Company Plans to Host SX Live, the First Industry Conference Focused on the Support Experience, April 5-7\
SupportLogic,…
Apps Associates is Gaining Momentum, Completing Acquisition of Salesforce Solutions Leader,…
Recognized as one of the fastest-growing private companies in America two years in a row, Forcivity furthers Apps’ existing…
Tech Spend Shifting to Enable Enterprise-Wide Approach to Customer Experience, ISG Says
Zappos, HubSpot, Lifescale Analytics, others will discuss role of data, technology and social commitment in the post-pandemic…
Anodot Partners with Snowflake’s Data Cloud to Power AI Analytics and Monitor Business Data
Anodot announced that it has joined Snowflake’s Partner Network. The partnership will enable joint customers to gain real-time and…
Zendesk Relate Returns with New Digital-First Experience
Global event to feature latest product innovations with VIP in-person events in select locations
Zendesk, Inc. announced the…
Avaya Study Finds the Most Successful Businesses Focus on Total Experience
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced results of an online…
net2phone Acquires Integra, an Omnichannel CCaaS Platform
net2phone strengthens its position as a leading provider of cloud communications and collaboration solutions
net2phone, a…