customer experience

QuestionPro, a global leader in survey and research, data and insights services, has acquired Cmiles CX, a developer of 360o …

C1, the global technology solution provider, announced insights into its partnership with Foundever™, a global leader in the…

Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla) and…

Glia, the leader in customer interaction technology, launched the Glia Interactions Index, a new way for financial services…

Sinch which is pioneering the way the world communicates through its Customer Communications Cloud, announced the debut of Sinch…

LivePerson, the enterprise leader in digital customer conversations, has been named a Leader in G2's Summer 2024 Grid reports for…

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and collaboration solutions to businesses and…

NICE announced that it has been recognized as a MetriStar Top Provider in Metrigy’s 2024 Contact Center-as-a-Service (CCaaS)…

Salesforce announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes…

Netcracker Technology announced that it has received the TM Forum Excellence Award for Customer Experience with Virgin Media O2.…