customer experience

Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI…

LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform,…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, and a part of…

NICE has announced that iQor, a managed services provider of customer engagement and technology-enabled business processing…

Genuine, a leading digital experience agency part of Jack Morton, announces the launch of a new brand identity. The updated look…

Avaya, a global leader in customer experience and communications solutions, announced its presence at Enterprise Connect 2024, the…

Gartner, Inc. (NYSE: IT): What: Gartner Marketing Symposium/Xpo When: May 13-14, 2024 Where: London, U.K. Members of…

Progress, the trusted provider of infrastructure software, announced it has been recognized in the 2024 Gartner Magic Quadrant for…

Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…

TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…