Talkdesk Integrates Agentic Artificial Intelligence Throughout Its Portfolio
Artificial intelligence agents, as part of the Talkdesk Ascend AI platform, are revolutionizing the possibilities in customer…
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customer experience
Reltio Unveils AI-Powered New Release for Better CX and Security
Reltio®, the leader in data unification and management, launched its latest product release featuring capabilities to empower data…
Grammarly Announces Tools to Measure the ROI of AI
Grammarly, the trusted AI assistant, is announcing a set of capabilities for organizations to measure the impact of communication…
NICE Expands CXone Mpower
NICE launched the next generation of CXone Mpower. CXone Mpower adds numerous advanced services to the already market leading…
Zingly.ai Partners with Ascend Technologies to Drive Revenue Growth Through CX Transformation for…
Zingly.ai, the GenAI and digital-first CX Center provider, announced a strategic partnership with Ascend Technologies, one of the…
Callvu Partners with ArenaCX
Callvu, a pioneer in digital customer engagement and workflow automation, is proud to announce its strategic partnership with…
MarTech360’S Weekly News Roundup With Amazon Ads, MessageGears, Smartly, Taboola, Sitecore And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant
8x8, Inc., a leading business communications, CX, and CPaaS platform provider, announced the expanded availability of AI-powered…
Sitecore Introduces Sitecore Stream
Collaborating with top-tier brands, Sitecore Stream utilizes secure, brand-focused AI to empower marketing teams to drive…
Command AI Acquisition by Amplitude Aims to Streamline Tech for Users
On October 15, 2024, Amplitude announced its acquisition of Command AI, a startup specializing in AI-powered user assistance…