ArpuPlus Launches ‘CloudCom’
ArpuPlus proudly announces the launch of "CloudCom," a UAE based cutting-edge company offering enterprise communication solutions,…
Browsing Tag
customer experience
Salesforce Named a Leader in 2024 Gartner Magic Quadrant for Digital Commerce
Salesforce announced it has been named a Leader in the Gartner® Magic Quadrant™ for Digital Commerce. This is the ninth…
MarTech360’S Weekly News Roundup With DoubleVerify, Integral Ad Science, Five9, Brightcove,…
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
RingCentral Teams Up with Verint to Boost AI Capabilities in CX Automation
On November 7, 2024, RingCentral, a leader in AI-driven business communications, partnered with Verint, a prominent company in…
8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8x8, Inc., a leading business communications, CX, and Communications Platform as a Service provider, announced recent innovations…
CustomerGauge Names Adam Clay as Chief Revenue Officer
CustomerGauge, the leading Consumer Packaged Goods (CPG) customer experience (CX) solution, announced the appointment of Adam Clay…
Gainsight Named Leader in 2024 Gartner Magic Quadrant for CSM
Gainsight, the world’s leading Customer Success platform, announced it has been named by Gartner as a Leader in the first-ever…
The Northridge Group Names Joni Arison as President and Chief Executive Officer
The Northridge Group, an award-winning, women-owned management consulting firm with deep expertise in contact center operations,…
Launch of UnifyCX To Redefine Customer Experience
UnifyCX has been officially launched on November 4, 2024, marking a significant advancement in customer experience management…
Business Systems & Teneo.ai Partner to Transform Contact Centers with Voice Automation and…
On November 5, 2024, Business Systems and Teneo.ai partnered to enhance contact centers through advanced voice automation and…