customer experience

ePlus inc. announced that Webex by Cisco, a leading provider of collaboration and customer experience solutions, has named ePlus…

QualSights, the fastest growing insights company in the United States, announced Amy Shulman has been appointed Chief Revenue…

Contentsquare, a global leader in Digital Experience Analytics, today announced the appointment of Jean-Christophe Pitié as Chief…

Stress and burnout are common in the workplace, and even more so within contact center employees. In fact, a study found agent…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

In the modern era of technology, customers have high expectations for a seamle­ss and unified experience when engaging with a…

CallTower, a renowned name in the orbit of cloud-based unified communications, contact center, and collaboration solutions, has…

Verint, The Customer Engagement Company, announced that Zoom Video Communications, Inc. is launching the ISV Exchange Program with…

SuccessKPI, Inc., a leading, cloud-native contact center customer experience insight and action platform provider, announced their…

SmartBug Media — HubSpot's largest, deepest and most decorated Elite partner in the world and the digital agency of choice for…