customer experience

At WebexOne, Cisco announced a new AI strategy for Webex that will improve communication and collaboration. Unlike AI offerings…

Optimove, the leading Customer-Led Marketing Platform, today announced it has appointed Shai Frank as Senior Vice President of…

Acqueon announced its highly anticipated partnership expansion with Five9, an industry-leading provider of cloud contact center…

NICE announced that Hastings Direct has found great success migrating to the cloud by implementing NICE CXone to streamline and…

Cogito, the leader in real-time AI coaching and guidance for the enterprise, announced it has secured new funding to help advance…

Calabrio, the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the…

WPP, announced a major evolution in its offering to clients with the merger of Wunderman Thompson and VMLY&R. The combined…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, and TPG Inc.,…

NICE announced that NEVA Discover, its process analytics and task mining offering, has been recognized as a ‘Leader’ in Everest…

O'Neil Digital Solutions, a trailblazer in customer experience and communication solutions, proudly announces the launch of its…