Salesloft Welcomes Sam Loveland as Chief Customer Officer News Desk Aug 11, 2023 Salesloft, provider of the first and only global AI-powered revenue workflow platform, announced the appointment of Sam Loveland…
CallMiner Advances Industry-Leading Conversation Intelligence Platform with New Real-Time Analytics… News Desk Jun 20, 2023 CallMiner, the leading provider of conversation intelligence to drive business performance improvement, announced new…
Everise Repositions Branding to Cement Evolution as End-to-End Customer Service Player PR Newswire Jan 19, 2023 Leading customer service company Everise announced the launch of its new brand repositioning, which includes a refreshed visual…
NICE Wins 2022 Best Practices Award for Technology Innovation Leadership in Asia-Pacific Market Business Wire Dec 20, 2022 NICE announced that it has received Frost & Sullivan’s 2022 Asia-Pacific Cloud Contact Center Services Technology Innovation…
NICE Launches Enlighten AutoSummary, Empowering Agents To Deliver Seamless CX Business Wire Dec 13, 2022 NICE announced the launch of Enlighten AutoSummary, a complete out-of-the-box, AI contact center solution for automatically…
Cresta Expands Vision for Real-Time Intelligence PR Newswire Aug 3, 2022 Cresta, the leader in real-time intelligence for the contact center, unveiled its expanded Real-Time Intelligence Platform, a…
Infobird Co., Ltd Provides Digital and Intelligent Customer Engagement Solution to Enhance Patient… PR Newswire Jun 30, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to…
Observe.AI Research Reveals Contact Centers Are 10X More Prepared with Conversation Intelligence Business Wire Jun 30, 2022 Study highlights: Despite adopting AI & automation, 67% of contact centers still rely on manual processes for critical…
Qualtrics Named a Leader in People-Oriented Text Analytics Platforms Report Business Wire Jun 24, 2022 Qualtrics, was named as a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022 report. Qualtrics…
Rinsed, the car wash CRM, announces $12 Million in Series A financing from Bedrock Capital and… PR Newswire May 3, 2022 Rinsed, the car wash CRM, announced it raised $12 million in Series A financing from Bedrock Capital and Founders Fund. Rinsed…